Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 639 reviews)); "The people I get too work with are generally great people with a few minor exceptions." ((in 468 reviews)); "Coworkers are nice and friendly" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 334 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 308 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 824 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 692 reviews)); "Minimum wage and not much choice depending where your are" ((in 237 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 159 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,944 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Oct 1, 2014

Decent job if you are able to work quickly.

Tim hortons team member

Recommend

Business Outlook

Pros

- you recieve bi annual reviews accompanied by raises, and you also make tips. - if you work less favourable shifts (ie. overnights) you recieve a premium as well. Mine is an extra $1.50 per hour. - scheduling is flexible, and you can always work as many hours as you want within reason.

Cons

- you do not get any sick time, it is almost impossible to call in sick without a doctors note. - raises are typically small (0-25 cents)

4.0

Aug 21, 2014

More tiring that I thought it would be

Anonymous employee

Recommend

Business Outlook

Pros

-Fun, fast paced environment, always busy so time flies by -In depth training: online and on the job -Teaches you how to be patient and deal with unreasonable/rude customers -Regular customer base -Staff are very friendly and welcoming -Cleanest restaurant I have ever worked at

Cons

-You have to know how to do a lot of things fast and accurately: they first train you on the till, making hot and cold coffee orders then you advance to drive through which is super hectic, followed by sandwich bar and lastly the production area, where you bake donuts and prepare all the vegetables, eggs, meat etc. - Work load can be really tough at times, making you feel underpaid

2.0

Jun 13, 2008

A place to gain experience but please after 3 yrs. leave and find better long term employment!

Store manager

Recommend

Business Outlook

Pros

Steady work. Company is growing as a whole.

Cons

There aren't many oportunities for growth unless you work for the corporate head office. Private owners will not support you to go to head office. In fact there is a specific rule in their contract with TDL that corporate head office is not allowed to interview you if you work for a private Tim Hortons store owner. They can sue TDL if they interview you for a job. That is not fair.

Viewing 13 - 15 of 12,944 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist