Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 639 reviews)); "The people I get too work with are generally great people with a few minor exceptions." ((in 468 reviews)); "Coworkers are nice and friendly" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 334 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 308 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 824 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 692 reviews)); "Minimum wage and not much choice depending where your are" ((in 237 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 159 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,944 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jul 12, 2018

They ask too much for the pay.

Managemet trainee

Recommend

Business Outlook

Pros

Decent training, nice co-workers. Stores are clean.

Cons

They expect you to learn A LOT for a min wage job. Especially when compared to dollar tree or Wilson farms. Management seems to think yelling and nit-picking is their primary job. One manager I had made a habit of trimming an hour or two off each employees paycheck each week. Since most employees were teenagers, many didn't notice the missing hours. Those who did had to argue with management to receive their missing time. Every. Single. Week.

4.0

Jul 4, 2018

Pretty Good Back in the Day

Anonymous employee

Recommend

Business Outlook

Pros

I was able to be a leader and autonomous with getting things done. Gained a lot of experience serving customers.

Cons

Some of the employees were lowly driven and abusive. I just stayed away from them and got my work done. The worse part is how hard the owners make the staff work. All for minimum wage. Absolute slave labor!

1.0

Aug 18, 2017

If you hate your life join Tim Horons.

Anonymous employee

Recommend

Business Outlook

Pros

can get a job easily

Cons

* management sucks totally, very rude and mean managers/owners * extremely irritated customers, rude co-workers I can bet everyone working at Tim Hortons is so much fed up of their life. * Drive THRU TIMINGS!!! We hate pushing people out from DT but if we do not then our managers/owner will fire us !! People complain so much all the time of us pushing them to leave the drive thru. Its because of Tim Hortons they are not concerned about customers but making extra $$$$ * will never ever work at ANY tim hortons again * Cheap owner wont schedule people and run a store with 4-5 employees where the lineup is always out the door, that means extremely stressy, people screaming yelling at you. Please do yourself a favour do not work at tim hortons.

Viewing 19 - 21 of 12,944 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist