Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 647 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 468 reviews)); "Coworkers are nice and helpful to trainees" ((in 397 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 332 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 679 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 194 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

Skip to content Skip to footer

Notifications

Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,945 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jul 19, 2017

Senior Manager at Tim Hortons Headquarters

Senior manager

Recommend

Business Outlook

Pros

Dynamic and fast paced company

Cons

No respect to employees work-life balance with long hours (10h-14h a day).

1.0

May 29, 2017

It's a rotating door - terrible pay, terrible culture

Brand manager

Recommend

Business Outlook

Pros

- Quick advancement for those that are willing to slave - Satisfaction of working on one of the most iconic Canadian brands

Cons

- TERRIBLE work life balance. Leaving before 7pm is considered too early - People are promoted based on numeric results, which leads to Managers who don't actually know how to manage people - Ruthless to employees, customers, vendors, franchisees. There is no relationship-based operations, it's simply down to numbers and the bottom line - You have NO perks. You won't be given a single thing - no pens, pencils or notebooks. Even at a "Lunch & Learn" with the President, you're required to bring your own lunch.... - Pay/benefits is very low. Bonus % is very high (30%) but if you don't hit your KPIs (or MBOs) for whatever reason, your base is a joke.

3.0

Jan 8, 2017

A wage for entry level teens

Anonymous employee

Recommend

Business Outlook

Pros

Even with no experience, they are always looking for new hands and hires to serve coffee and food. Almost anybody can get in. They also provided transportation, which is a good thing!

Cons

They pay less than a living wage and the work pace can be hectic. The culture within the food service tends to be autocratic based on seniority-and many tend to abuse their authority.

Viewing 22 - 24 of 12,945 Reviews

Top companies for "Compensation and Benefits" near you

Camarao Express

3.8★Compensation & Benefits

Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist