TransUnion reviews

3.6

58% would recommend to a friend

(2,776 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 30, 2020

Worst experience

Recommend
Business Outlook

Pros

I could see nothing.Best for those who can play politics

Cons

Everything.Politics.No respect for experience and knowledge.They always expect "yes" to their conditions.

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TransUnion Response
5y
Thank you for taking a few moments to share your experience. I have to say, I'm disappointed to read your review because it's important to me, and our leadership team, that TU be a place where everyone is respected and can succeed. If you're willing, please reach out to me directly so I can address your review. - Abhi Dhar, Chief Information and Technology Officer
2.0
Oct 11, 2019

Nothing to see here

Recommend
Business Outlook

Pros

Benefits, unlimited time off, nice office

Cons

Fact is this was a terrible place to work. Cliquey place with a crappy culture. Not a place for women or minorities. Lots of $ spent to change that tired credit bureau look. They redid their offices to try and look like a tech company but despite their best efforts they're not a tech company. Constantly pushing their data agenda but really have just credit info on people and a bunch of weird ad hoc data points they want you to sell. These credit bureaus are not to be trusted-the more I realized that they had so much personal information on people and selling it the more I realized they need to be regulated. Scary. I felt like I was promised one thing to come on board and got something completely different.

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TransUnion Response
6y
I am so saddened to learn that this was your experience. I have seen so many wonderful TransUnion associates pour their heart and soul into creating a culture where everyone is not only welcomed but included. Where everyone is comfortable being who they are and sharing their voice. I so wish that would have been your experience, too. While this feedback is really hard to hear, I’m grateful that you have shared it. It’s the only way we can address any way in which we are falling short of being the company we aspire to be. I also want to make sure you know that TransUnion is a highly regulated company and compliance with all laws and regulations regarding the use and safeguarding of data, including the Fair Credit Reporting Act, is the company’s top priority. I hope you will consider reaching out to me directly – I want to know more about what you experienced and how you feel TU can continue working on becoming a place for everyone. And, if there is anything I can do to help you in the next phase of your career, I would welcome the opportunity to do so. – Anne Leyden, EVP HR
1.0
May 14, 2019
Recommend
Business Outlook

Pros

TU has fortunately retained Callcredit's great work life balance and leave for the time being, and there are still a handful of good and genuinely interesting software projects to work on if you're lucky enough to be assigned to them, but they're rapidly declining in number. If you're under the right manager you can get away with a lot, such as playing Xbox during the working day. The soup trolley is awesome.

Cons

Where to begin? Callcredit was a fantastic company for developers, one of the best in Leeds which many developers often aspired to work for due to being an tech leader in the city. When our business got taken over and absorbed into Callcredit this was still always the case. In recent years however it has been gutted to allow for it's eventual sale where it was subsequently purchased by TransUnion. This transition saw developer salaries decline through 0% payrises that mean a real terms decrease against inflation coupled with drastic reductions in bonus payments. Since then it has simply become an awful place to work, a mass exodus of developers means there's a distinct drop in talent left to learn anything from, and people are being promoted to roles they would never have been promoted to a few years ago due to the drop in standards. A one time tech leader in Leeds now feels like little more than a low quality, low wage sweatshop for TU in the US to send all the rubbish work to. As talented people have left and found it easy to get roles elsewhere, the people left are often not only less talented, but problematic in other ways, for example, the amount of bullying and generally poor management has greatly increased. It's a shame therefore to see HR here responding to people's reviews; if they put half as much effort into actually solving the problematic culture that has thrived in this business as they did responding here pretending to care then they'd have no negative reviews in the first place. In my experience of HR to date, taking up the offer here of them wanting to hear more, will more likely result in a black mark against you and kill any career potential you may have otherwise had at TU than it will result in any positive change.

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TransUnion Response
6y
Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.
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