Nice tenants, but management(SOME CMs creates a toxic culture
Pros
Most tenants were pleasant to work with and made the day-to-day environment more bearable. Office amenities such as the water dispensers and coffee machines were appreciated. The actual job scope itself was relatively straightforward — the biggest challenges came more from internal management and workplace culture than the work itself.
Cons
Simple job made unnecessarily difficult by insecure and ego-driven management. The culture felt extremely clique-based — if you were not part of the “inner circle,” expect to be sidelined, excluded from opportunities, and unfairly scrutinised. Management frequently made poor operational decisions, while promotions often seemed to favour politics, image management, and personal loyalty over actual competence or leadership ability. There was far too much emphasis on protecting reputations internally instead of supporting employees or improving processes. Processes were overly complicated and buried under layers of unnecessary red tape. Training and orientation lacked consistency, with different managers introducing entirely different workflows and expectations for even basic tasks, making onboarding far more confusing than it needed to be.
