Wiley reviews

3.7

65% would recommend to a friend

(2,178 total reviews)

Matthew Kissner

58% approve of CEO

43% positive business outlook

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 6, 2019

Used to be great company

Recommend
Business Outlook

Pros

Still some quality people there who truly care about changing and succeeding in new business environment. Company in the business of doing good for people in research and education, and admirable way to spend a career. Good PTO and flexible time and location policies.

Cons

This used to be a company that played larger than it was because of a great culture and folks living that culture together to win. That culture has been destroyed in the last 4-5 years and Wiley now plays smaller than it is and doesn’t win enough to continue long term unless there’s radical change in the right direction. Too many mgt changes and no real direction other than platitudes from too many sr leaders who don’t really know businesses. Very sad what has happened but great Wiley family and poor sr leader choices have to bear the responsibility. They’ve listened to a lot of the wrong people.

avatar
Wiley Response
7y
Thanks for the review. It's true that times of change and tough market conditions are challenging to any business. We've recently put a great deal of effort toward communicating our long-term strategy throughout the company. Hopefully that will help address some of the concerns you have about the company's direction. In the meantime, don't hesitate to keep making your opinion and concerns known. It's helpful!
1.0
Nov 19, 2019
Recommend
Business Outlook

Pros

Generous Paid Time Off (if you can use it). Not much else.

Cons

1) Open office Environment that is noisy and difficult to conduct conversations/lack of privacy. 2) Toxic IT Senior Management - at Wiley the CTO and CIO roles are reversed and current CTO is an intolerant, know-it-all bully whose management style is based on fear, denigration and personal attacks. 3) IT Vendor Management constantly interferes and sabotages the efforts of the Technology Sourcing team in its relations with vendors, prior to, during and after negotiations. 4) Very politically correct and leftist in ts HR policies. Those who speak up in ways that violates the company's corporate GROUP-THINK policies and philosophies are slammed with disciplinary write-ups and threats of termination. It's educational publishing and much like the higher education institutions it sells into, the corporate mindset is hostile to people of a conservative persuasion. Millennials and their half-baked ideas are embraced; older, more experienced staff who are conservative are chastised, criticized, labeled, maligned. 5) Lack of flexibility in remote work arrangements, especially in Technology Sourcing. Extremely poor leadership by senior Procurement Management - they do not defend their people or "have their backs." If anything, senior management is all too willing to throw their people to the wolves. 6) Too many systems that don't work well. The ARIBA Sourcing & Procurement system is too cumbersome. As a result, too many people attempt work-arounds which further complicates issues with vendors to include prompt payments, PO invoicing, receipt of good & services.

2.0
Sep 4, 2018

Not a good experience.

Recommend
Business Outlook

Pros

Good benefit and bonus package. Good location. Some smart and good people there who are getting no professional support.

Cons

Stagnant. They have been downsizing for about 5 years now. If anyone has a vision for what the company should be, no one is sharing. Their internal and product technology would have been laughable if it wasn't so sad. Incredibly top-heavy. Execs lie - a lot. Lot of frauds working there and collecting a check for doing very little.

Viewing 22 - 24 of 2,178 Reviews

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