Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
avatar

Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jul 30, 2014

Awful

Recommend
Business Outlook

Pros

The employees are nice. There are good managers, but the ones that are fair and work hard, are the ones that get treated the worst.

Cons

Where does one begin? Terrible values. Seriously disgraceful. Pathetic 15% discount The uniforms are ok for men, low quality, but tailored none the less. For women however, they are low quality, thick, hot, unflattering, and usually fall apart after 2 weeks. And managers have the nerve to get mad when you need a new one. You get paid for one job but will do 3 or 4. Discrimination is rampant. I've dealt with racial slurs and comments by two different managers. If you're Hispanic you will get promoted, no matter how stupid or incompetent you are. If you're young and white, the more obnoxious you are i.e. lazy, late, absent, etc., the more likely you will be promoted. Blacks usually don't last long, because they must be perfect, or else. The only reason one happens to be promoted is if they are desperate to fill position, they beg for it, or have worked at the company literally forever, and then they make their existence a living hell. Part-time means 0 benefits. No matter how long you're with the company. You get nothing. If you, God forbid, get sick, for a week, they might just fire you, depending on how heartless your manager is. The hourly wage for associates is a joke considering the fact that you are also a visual coordinator, stock room person, and manager all in one.

1.0
May 20, 2013

The worst job I ever had

Recommend
Business Outlook

Pros

There are no pros working at Zara

Cons

Hard work, low salary, no pay for overtime or holidays. horrible and mean management bullying their employees.

2.0
Dec 9, 2012
Recommend
Business Outlook

Pros

Employee discount, nice colleagues,short pre-opening and post-closing meetings to discuss suggestions/problems and performance

Cons

Employee discount is only 15%, and there's a limit of around 250 (can't remember exactly) euro's worth of discount a year. Don't know if this is a regular trend but there was a lot of favouritism from managers. I was told my contract ended on the actual day, no notice beforehand.

Viewing 31 - 33 of 9,531 Reviews

Glassdoor has 15,259 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.