Zara reviews

3.3

52% would recommend to a friend

(9,531 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 18, 2017

Head cashier

Recommend
Business Outlook

Pros

Fast pace Friendly staff Decent discount House commission Team environment Hiring process is fast Not many pros, the cons outweigh

Cons

Understaffed all the time Horrible employee morale Company doesn't value employees Stressful environment doesn't match pay Growth in the company takes forever Regional teams aren't a part of the store enough

1.0
Mar 8, 2017

Horrible

Recommend
Business Outlook

Pros

Great to develop skills working in a fast paced retail environment. Great to work in visual to be able to freely be creative with merchandising to be able to increase sales Able to directly speak to head office and have an impact on product you store could receive. Great resources and tools, the company is very advanced.

Cons

Doesn't appreciate their staff. Head office expects the stores to work with minimal hours and even though the store made more money, they cut more hours expecting you to make more money with less hours. The sales floor is always a mess because of this. Managers are expected to open the store by themselves and go on break after the next manager comes in 6 hours later. Or alternatively close by themselves and could only go on their break after an hour before the opening manager leaves. Doesn't appreciate loyalty and hard work. Head office and HR are disrespectful and doesn't care what you have to say about being mistreated. Don't receive the proper training.

2.0
Mar 2, 2017

Sales Associate

Recommend
Business Outlook

Pros

The employee discount is 25% plus a $100 gift card bonus for the holidays. And there is a slight opportunity for advancement.

Cons

You're required to wear a uniform with terrible quality. The company structure and system is very unorganized. They lost one of my paychecks once, the direct deposit takes a little over a month to take effect and there is no guarantee that the paychecks will come in on time. I don't know about other locations but my location never has full coverage, so everything is a mess and we are all overwhelmed. Scheduling is unreasonable. I was once scheduled to close 2-11 and then work shipment 4-1... Bottom line; it's extremely unorganized and they aren't on top of things. No one will address your issues unless it becomes a problem for them too, and even then it's a complete mess. Retail sucks, but this is hell.

Viewing 85 - 87 of 9,531 Reviews

Glassdoor has 15,265 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.