Zara reviews

3.3

51% would recommend to a friend

(9,551 total reviews)
avatar

Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 2, 2015

confusion and incompetence

Anonymous employee
Recommend
Business Outlook

Pros

There are some great clothes, although the quality seems to be slipping more and more. Having a uniform saves on expenses.

Cons

Upper management/corporate is a mass of confusion and incompetence. I don't think anyone has the slightest idea what they are doing.

1.0
Jun 2, 2015

joke!

Anonymous employee
Recommend
Business Outlook

Pros

the only "pro" of working at zara is the 15% discount which still isnt that great!

Cons

long hours, rude employees, extremely rude, ignorant, vile managers, no training just expected to know what to do, when your shift finishes you cant go until the store is cleared. worst place to work!

2.0
Jun 1, 2015
Recommend
Business Outlook

Pros

Get to be around great clothes, great that you can use the discount on top of sales, great if you want over-time

Cons

no work-life balance even though I worked part-time i ended doing full-time hours, disorganised managers, some mangers and sales associates can't speak english, too much is expected of you causing you to be unhappy whilst working and lacking in customer service since we had too much to do. beware - 'running' which is putting clothes from the changing rooms onto the shop floor gives you bruises on your hands and mangers don't care. I could go on but you get the idea

Viewing 9043 - 9045 of 9,551 Reviews

Glassdoor has 15,303 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.