Zara reviews

3.3

52% would recommend to a friend

(9,533 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 12, 2014
Recommend
Business Outlook

Pros

Zara really knows how to instill a sense of perfection in its employees. Not many other companies, especially in retail, make sure that everything is operating at its best. The work load is high, and a lot of times it does get incredibly stressful, but the employees are amazing, and everyone has a good time working.

Cons

The management does not bend when it comes to sick days, or someone covering your shift. If there is any emergency, you will most likely get penalized for missing work. The interview is really thorough - they want to make sure they are hiring the most motivated individuals possible.

3.0
Jul 22, 2014
Recommend
Business Outlook

Pros

Flessible timetable: possibility to work just in specific days of the week, perfect for students and people who have more than one job. Sometimes you are lucky enought to work with a good team. Possibility to grow really fast inside the company. Good starting point for people without a working experience. Good commissions.

Cons

Do not expect to receive any appreciation for the job done: even if you do your best, will always be some criticism from the management staff. The employ discount is ridiculous, 15% off. Most of the management is arrogant and unable to manage and motivate the team. The reason why is linked to the possibility to grow really fast inside the company (in less than two years you can go from basic sales assistant to department manager): the trainings are not long enought to get a proper knowledge/experience about managing people. Unable to motivate and retain people. The figure of the employ is seen as a sort of machine: there is no possibility to express personal opinions, you have just to get your job done how and when they "order" you. The power is too much centralised: avery single indication comes from Spain. They pretend to apply the same marketing mix, health & safety rules, ... in the same way everywhere without keeping into account that every single store has specific features and needs.

1.0
Mar 10, 2014
Recommend
Business Outlook

Pros

great if you love clothes and fashion

Cons

Terrible management, not trained to do their job and doesn't know how to talk to staff, squeezing all the profits out of the company and they give only 15% discount to the staff - NOT ENOUGH, job is very stressful and hectic, carry heavy boxes, you need to be always available, no life, no chances for other job. You come for part time job 20 hours and end up doing 45 hours a week if you refuse forget about extending your contract...

Viewing 109 - 111 of 9,533 Reviews

Glassdoor has 15,268 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.