Zara reviews

3.3

52% would recommend to a friend

(9,535 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 14, 2021

Bad experience

Recommend
Business Outlook

Pros

The best thing of working in Zara are definitely the colleagues.

Cons

Very stressful environment, the management is very bad. They do not know how organise the team and this affect also to the customers as most of the times the complaints i had to deal with were because of the management. Also most of the customers think they are shopping in a luxury brand and they want a special customer service which we cannot do it as we have a lot of customers all the time.

1.0
Oct 12, 2021

bad

Recommend
Business Outlook

Pros

nothing good to say it is a nightmare

Cons

long hours and very stressful.

1.0
Aug 30, 2021

Worst employer ever

Recommend
Business Outlook

Pros

You get a lot of paid time off, and you will definitely need to use all of it.

Cons

You are only as useful as you are productive. If you're not able to achieve superhuman results without the tools and man-power to do your job, you're not doing your job properly. Corporate does not care about the employees, and speaking out about any issues you are having will only get you punished instead of helped.

Viewing 160 - 162 of 9,535 Reviews

Glassdoor has 15,272 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.