Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Dec 4, 2017
Recommend
Business Outlook

Pros

Professional environment, good benefits, encouragement and possibilities to grow inside of the company after good behavior and company policies accomplishment

Cons

Very irregular schedule and 100% commitment required. Promotions delay too much. Good workers are expected to do other ‘s jobs regularly.

4.0
Nov 24, 2017

Good but stressful

Anonymous employee
Recommend
Business Outlook

Pros

Working for the most popular fast-fashion retailer. Your team will become your friends for life. Dynamic environment - work is never boring, and the day always flies by. Employee discount is very good. Early access to all the latest trends and the coolest items. You will learn A LOT about handling different types of people and teamwork. Managers will usually defend you when customers start complaining.

Cons

Proper training is frequently overlooked for new associates. Customers are often rude and always throw stuff around, that is why the stores are messy. Many managers are rude to employees and customers when trying to be firm, even when it's absolutely not necessary. However, they will defend you from customers so that is a pro.

2.0
Nov 23, 2017

Customer service

Anonymous employee
Recommend
Business Outlook

Pros

Aesthetically nice stores/working environment. Nice co-workers and you meet cool people from around the world. Global commission helps in the busy season. Decent uniforms shoes and blazers are provided.

Cons

Not enough hours. No actual training at all, not even a mentor. Employee discount is a laughable 10% . Minimal room for growth. Associates are undervalued. No concern for work life balance when it comes to family.

Viewing 208 - 210 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.