Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 13, 2017
Recommend
Business Outlook

Pros

As a part time position the money is ok. However, I would not recommend for a full time position as I do not believe the money is enough to sustain yourself. The schedule was ok, mostly in the afternoons and evenings which allowed me to study as well. However, due to the fact that that it was so busy and that we were almost always required to work over time, it was physically and mentally exhausting, therefore making it very difficult to balance working with studying. The managers were always very pleasant, encouraging and helpful. They always to took the time to speak to me and answer any of my questions.

Cons

The worst part however are the coworkers. They are extremely rude, inconsiderate and manipulative. I have been given a brief introduction of my duties however nobody bothered to answer my questions along the way, despite the fact that they were always castigating me to ask for help more often. The staff did not posses a good command of the English language and it was very hard for me to maintain communication with them. In addition to this, I have noticed that they liked to put other people down and often publicly humiliate them in order to perhaps feel that they are better in a way (I mean a bunch of sales assistants a started laughing at me within my earshot because I did not fold some jeans "their way", when nobody has ever told me how they want me to do it exactly) . Keep in mind that this was coming from other sales assistants, and not from the managers who understandably did not have the time or any incentive to engage in such petty acts. Overall, I left like I had been bullied, ignored and often talked about behind my back for no good reason other than the entertainment of the other sales assistants. The girls especially seemed to be very unfriendly towards me (as a girl) from the start, very catty and very deceitful. Also, and this is a big point, as most of them were from Spain they were always speaking in Spanish during work and if you were not speaking their language more often than not they simply could not be bothered to speak with you, to help you or to engage with you in any way. I would not recommend to anyone unless you are willing to tolerate / engage with such behaviour.

4.0
May 7, 2017
Recommend
Business Outlook

Pros

Clothes are amazing, they offer part-timers benefits, great pay, coworkers, employee discount

Cons

Store tends to get chaotic, understaffed, stressful when customers don't understand that the store gets really busy takes a long time to clean-up after closing management demands so much

1.0
May 7, 2017
Recommend
Business Outlook

Pros

Good pay. Fun people to work with. Pretty area. Discount is pretty good. Get to stay very fashionable on a budget.

Cons

The management team is THEE worst ever! They don't care about you at all and work you to death and still want you be happy working there. This place has me super depressed and can't wait to find another place to work. My advice: Don't do it unless you desperately need a job. They don't really want you to succeed. They just want you to work super hard and critique everything you do. I'm just a creative person who thought I can come here and be creative but I was terribly mistaken. And the sad thing the owner is the third richest man in the world but he's pronounced the most heartless person. Even his daughter looks mean. If you have an ounce of self worth please reconsider working here. I know I have I'm desperately trying to get out.

Viewing 220 - 222 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.