Zara reviews

3.3

51% would recommend to a friend

(9,539 total reviews)
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Mr. Óscar García Maceiras

62% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 30, 2017
Recommend
Business Outlook

Pros

Great Benefits. Think that is about it for pros.

Cons

Not being able to take your vacation because when you come back to work the store will be a hot mess. The regional team is all over the place. They are terrible with communication and have no respect for store management. Probably the most disrespectful place I've ever worked for. The hiring process is a mess. Needed another manager for my store and took forever to have them help me interview or even hire. I worked in a high volume NJ store and never had a moment of peace in there. If you are drawn to a hot mess then this is your place, If you like to be treated like trash then apply at Zara.

2.0
Feb 23, 2017
Recommend
Business Outlook

Pros

Experience in customer service, retail and design. Pay isn't bad, $11.50/hr + storewide commission (~ makes up for taxes). Don't expect this if retail experience is minimal. RFID "training" Learn how to basically manage a store by yourself as a retail associate. Register training (if qualified) Floor design experience

Cons

Unreliable scheduling, don't apply if you have restrictions, if you have a school schedule set, they ignore it and treat you as if you are in the wrong. Switched to other departments without notice/ knowledge of stock. Only training was for register. No manager, employees in charge of themselves. Back stock is constantly unorganized. Tedious check out method.

2.0
Feb 22, 2017

Zara at 5th ave 53rd street

Anonymous employee
Recommend
Business Outlook

Pros

Not everyone was an ignorant "b-word". Some supervisors were really good. Some of the coworkers were very helpful.

Cons

Unfair system with employees. Very competitive vibes. Espeacially if you don't talk alot. Kind of felt like high school again. The quiet ones lost. Management did not look at all the efforts unless you sucked up to them.

Viewing 223 - 225 of 9,539 Reviews

Glassdoor has 15,278 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.