Braze Manager, Customer Success interview questions

The interview process was 4 total steps, efficient and I was made aware of the whole process from the get go. The final stage was a product recommendation presentation that you’d expect to find in most CSM jobs. But the team didn’t quiz me on the product portfolio. It was more so a way of evaluating my speaking skills and ability to communicate product recs given the information provided to me. Definitely took some significant time. Around 20 hours total before feeling prepared.