Groupon Customer Service Representative (CSR) interview questions

The first two would be HR rounds, the third one will be manager round, the fourth round is English testing skills & the last one would be Manager round again.

Applied online and got an email response for a phone interview pretty quickly. I did know an employee there and used him as a referral and had previously applied for another job in the past here as well. Initial phone screening with a recruiter was pretty standard, questions on background, why Groupon and why this role. Scheduled an in-person interview that same week to come into the office. Spoke with a manager and the department head, more conversational than a true interview with "tell me about a time.." questions than going down my resume. They told me they were going to connect the following week and got the offer 5 days later.