Microsoft Technical Support Engineer interview questions
based on 148 ratings - Updated Jun 10, 2026
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48%
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18%
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16%
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Recruiter
8%
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Employee Referral
5%
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Staffing Agency
4%
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In Person
2%
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Microsoft interviews FAQs
Technical Support Engineer applicants have rated the interview process at Microsoft with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 4 weeks. I interviewed at Microsoft (Tóquio)
Interview
The process progresses very quickly.
Steps 2 and 3 were consecutive.
This means that interviews are completed in one day.
This was the most efficient I have ever experienced.
step1:Screening.
step2:Interview with managers.
step3:Interview with senior managers.
step4:Offer.
Interview questions [1]
Question 1
This includes your background and reasons for applying.
No tricky questions.
What did you miss and what did you learn about it?
I applied online. The process took 3 days. I interviewed at Microsoft (Hyderābād) in Apr 2022
Interview
Two Technical Rounds , Communication Round, Leadership Round.
Basic Fundamentals as a Developer and Troubleshooting Techniques in Technical round, English as communication of mode in communication round as it was part of technical support role.
As a person what I bring in as a team in Leadership Hiring Round.
Interview questions [1]
Question 1
How will you tackle a frustrated customer for an highly escalated issue in his production for which you do not have the technical knowledge? How will I share the same to customer?
I applied through college or university. The process took 3 weeks. I interviewed at Microsoft in Aug 2021
Interview
On-Campus hiring Process
GPA requirement above 8. The Process consisted of many rounds. all of them are mentioned below
1st round GD
2nd round Technical Interview
3rd round HR Interview
4th round Panel Interview