I applied online. The process took 4 weeks. I interviewed at Shopify (Toronto, ON) in Oct 2019
Interview
First interview is the "Life Story". It's a more casual conversation about your past experiences, most other reviews describe it accurately.
Second stage was a mock email with the customer.
Third step was The Gauntlet, where you answer multiple chats at once and a mock phone call with a customer.
Fourth step references.
I applied online. The process took 2 weeks. I interviewed at Shopify (Vancouver, BC) in May 2019
Interview
Initial interview is an email where you role play to show off your customer success guru skills. I’m sure there’s lots of other rounds of interviews but that’s the initial one.
I applied online. The process took 4 weeks. I interviewed at Shopify
Interview
It was awesome. A little disorganized, but a great opportunity to learn about what they were doing and also show my skills. The gauntlet was the best part because I literally was tested on the role by doing the role. The interviewer was also supportive and made me feel like they wanted me to work for them and they were on m side which helped.