Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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Good conversation with recruiter. I was well-qualified for the position and she said she would follow up. She then ghosted me, despite a thank you email and a couple of low-key follow-up queries. Simply rude.
Interview questions [1]
Question 1
Why do you think you are qualified for this position?
I applied online. The process took 3 weeks. I interviewed at Spectrum in May 2025
Interview
One on one. Short, 15 - 30 minutes. Basic questions such as "tell me about yourself", etc. Interviewer emphasized that the position delat with sports, and so a sports-fan would be ideal for the role.
I applied through other source. The process took 1 week. I interviewed at Spectrum (Auburndale, FL) in Apr 2025
Interview
It was okay but they take you for a tour of the whole call center really for no reason because it seems like they know from the beginning if they’re going to hire you or not, at least they did in my case because I don’t have as much sales experience as they would have liked, even though it said they would train they clearly did not want to train. But yet they still took me around the whole office for a tour in front of all these people for no reason. They also use a star interview method.
Interview questions [1]
Question 1
Given an example of how you would handle an issue where you could not provide a customer with a satisfactory resolution because of company policy.