I applied online. The process took 2 weeks. I interviewed at Spectrum (Kansas City, MO)
Interview
Did an online program that took about an hour that was a simulation of a call center. This was followed by a phone interview that was mainly used to give information and then an in person interview.
Interview questions [1]
Question 1
Give one example of how you provided excellent customer service.
I applied online. The process took 4 weeks. I interviewed at Spectrum (New York, NY) in Dec 2017
Interview
Did interview/ passed everything,assessments, job offer, then resinded do to background check of a misdemeanor. Until there is Youngblood in hiring process if you have a charge the uptight anal tunnel vision people they have will not hire do to 3yr old misdemeanor
Interview questions [1]
Question 1
describe difficult situation and how you handled it.
I applied through an employee referral. The process took 2 weeks. I interviewed at Spectrum (Mililani, HI) in Oct 2017
Interview
2 interviews, 1 with HR which was very robotic, and the 2nd interview with a manager at the call center. The online test is very easy although it took an hour or so to complete the test