Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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Simple. Basic behavioral questions related to customer service scenarios, with a few, “name a time when have you had to go above and beyond” type questions. Interviewer was one of the floor managers.
I applied online. The process took 3 months. I interviewed at Spectrum in Jan 2024
Interview
The overall process is drawn out unnecessarily. You often feel ghosted through out the process. There is often no response when reaching out for updates. This can go on for months.
I applied online. The process took 2 months. I interviewed at Spectrum (Riverview, FL) in Dec 2024
Interview
It took a month after applying to receive an interview. The first was a phone call by a recruiter and the second in person with two supervisors. It took about a week and a half to receive an offer.
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