Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied in-person. The process took 3 days. I interviewed at Spectrum (Louisville, KY) in Jun 2016
Interview
revived an email with an interview date. interviewed on site (Louisville, KY). included meeting with to HR reps a 45minute basic computer navigation test and a two page questionier. They sent me away for about an hour and I came back to an offer
I applied online. The process took 2 days. I interviewed at Spectrum (Charlotte, NC) in Jun 2016
Interview
Applied online received email invite to open for interview within 5 days, interviewed in person got a tour of the facility received job offer within 2 days easy easy
Interview questions [2]
Question 1
Explain a time you had to deal with a difficult customer & what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Spectrum (Milwaukee, WI) in Jun 2016
Interview
It went very smoothly. They ask typical call center questions. Ask about scenarios and situations you have faced. Ask about your skill set and your demeanor. Will ask about previous employers and which was your favorite. And why.