Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 3 days. I interviewed at Spectrum (Saint Ann, MO) in Mar 2014
Interview
Ask sales questions, asks you how was your sales career prior to coming to the company. They ask you how do you think you would benefit the company. What type of pay you are looking for ext.
Applied 5 days ago. Currently awaiting phone interview. Will update by Saturday. Still awaiting interview. I also took a very long assessment with too many questions. Still awaiting interview. I also took a very long assessment with too many questions
Interview questions [1]
Question 1
Still awaiting interview. I also took a very long assessment with too many questions. Applied 5 days ago. Currently awaiting phone interview. Will update by Saturday.
I applied online. The process took 2 weeks. I interviewed at Spectrum (Blue Ash, OH) in Jun 2016
Interview
After submitting the application online I received a impromptu phone interview after which we set up a face to face interview for the next week.
At the face to face it starts with a tour of the, rather drab, 2 floor facility. After which I waited in a room for about 10 minutes for one of the supervisors to come in. She explained the job description and possible schedule outcomes. (You must work on weekend day a week and your off days are very likely to vary). We then did a call simulation role play, where you study the customers information for five minutes then begin with the supervisor. At the end of "the call" you are to try a sell a product to the customer because selling more products is a HUGE part of the job.
After the role play a different supervisor comes in to do the boring behavioral questionnaire that concludes the interview and they inform you that you'll receive a decision within 48 hours.
Interview questions [1]
Question 1
Describe a time when you had to explain a service to a customer and show them how it would benefit their life.