Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Spectrum (Grand Rapids, MI) in May 2015
Interview
Hour-long phone interview with the HR person. Generally just asked to go through my resume and talk about experience. At the end of the interview she asked me to come in for an in-person interview with her and the Operations Manager. We met the next week, they asked behavioral based questions. Afterward they emailed me an Excel skill test. The test itself was insane. It was in a browser and any misclicks marked the question wrong. Several times I completed the task only for the test to ask me to do it a different way. This test is the worst thing I have ever seen and really made me question the company and whether anyone there has taken this test.
Interview questions [1]
Question 1
Talk about a time you had to make an important decision on your own.
I applied online. The process took 1 week. I interviewed at Spectrum (Dallas, TX) in Mar 2015
Interview
the interview was over the phone and lasted approximately two hours. Very formal and very technical. You must have a vast experience and be able to multitask. You will be placed in several situations and ask how would you resolve that particular issue
The process took 2 weeks. I interviewed at Spectrum
Interview
Open positions online. Applied online, personality test shortly after. 30 minute process. In person interview with a manager. Phone interview with HR representative. It was well communicated on what to expect and detailed answers when asking questions about the job expectations.
Interview questions [1]
Question 1
difficult customer experience.
what's your strengths and weaknesses.
typical questions in interviews.