Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Spectrum (Maitland, FL) in Nov 2023
Interview
I was contacted by the recruiter for the first interview. She reached out by phone. The interview was around 30 min long. I asked for the next steps of the process but the information was unclear. I didn't receive any feedback later.
Interview questions [1]
Question 1
Tell me about your experience in sales in B2B in the past 2 years?
Set up a time with recruiter for pre screen. Went through my work experience/ job description. Then offer to schedule initial interview with hiring manager. Interview was virtual, asked typical questions. We through behavioral questions then interview ended. Got offered the job.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer?
It was very pleasant. My interviewer was very nice. They gave me a tour of the building, They offer a lot of amenities, The call-center itself looked very peaceful. The office itself looks very clean. The interviewer asked me about 8 to 10 questions, Basically scenario type questions.
Interview questions [1]
Question 1
Is situation situation in the past where you’ve had to deal with a difficult customer