The process took 1 day. I interviewed at T-Mobile in Jul 2011
Interview
An ad was posted for the job an multiple internet job boards so I decided I'd give it a shot and apply online. Almost 2 weeks went by and I was still not contacted by the company so decided to give them a call to see if the position was still available and if they received my resume. I asked for the "hiring manager" and she asked me to come in for an interview two days later. The interview was very short, only about 6 minutes long. She briefly told me about the job and that Sales Associates had to be "very aggressive" and asked if I was up to it. She asked what I liked most about my last job and why I left. At the end of the interview she didn't ask if I had any questions which I thought was a little strange. She told me that if I passed the background check she might give me a call back. She never did. It's been 3 weeks and I still haven't heard anything from T-Mobile.
Interview questions [2]
Question 1
What did you like the most about your last position?
I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile in Oct 2010
Interview
I was able to get an interview with a store manager thanks to a employee referral, after applying online and being rejected. Have a professional resume and be prepared to talk about how previous jobs relate and have prepared you for the position. There are 3 interviews: 2 with store managers and the last is a phone interview with the market manager.
Interview questions [1]
Question 1
How would you handle a situation when there is a customer escalation?
The process took 5 days. I interviewed at T-Mobile (Glendale, AZ) in Jun 2011
Interview
Let me preface this review by giving some background on me: I worked as a sales rep for AT&T (corporate store, not a dealer) for 3 years. Left to get into B2B. Going back to college full time now instead of part time, and switching from full time work to part time work. I'm in my early 20s, female.
I wanted to get back into wireless because I need to be working about 30 hrs a week now, and need something that is flexible w/ my school schedule. Decided to apply back at some wireless gigs because the money is usually pretty good (9-12 an hr, plus commission, anywhere from 600-1100 after tax per mo, YMMV). AT&T isn't hiring. Verizon wasn't hiring for PT. I didn't wanna work at a dealer/third party (corporate bias, I suppose). I applied for 4 different positions w/ TMO at 4 different stores, all part time sales associates jobs. This was on a Thursday nite. Took the previsor/personality test, got an email Friday nite saying that I passed and a recruiter will call me. Well, I hate my current job and need to start working somewhere else ASAP and I really wanted TMO. I decided to bypass the recruiters and go straight to the store managers. Called at 10 am, got an interview later a 230 pm, went in an did a review of my background, they asked basic interview/sales questions (ie: where I rank in my current sales job, difficult customer, experience w/ sales goals and how I hit them, etc). They said "do you have any questions?" and I said "Yes. When do I start?"
And I got the job. :D Ballsy, but if you want the position, ASK FOR IT. A lot of times, that alone will be the tie breaker, plus you don't have to continue interviewing and stuff if you do get an answer right away!
Interview questions [2]
Question 1
Describe a time when you had to ask specific questions and listen intently to a customer, in order to meet their needs/objectives.