Is Atento a good company to work for?

Atento has an overall rating of 3.3 out of 5, based on over 13,412 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Atento to a friend and 42% have a positive outlook for the business. The best reviews about Atento have been left by employees working as Especialista De Marketing , Gestor De Clientes and Especialista Em Atendimento Ao Cliente II .

Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1437) , Atendente De Call Center (661) , Teleoperador (361) , Operador De SAC I (291) , Supervisor (251) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Telemarketing (96) , Especialista Em Atendimento Ao Cliente (95) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 27 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Buen clima laboral, horario flexible" ((in 15 reviews)); "Good Work Environment to work in." ((in 12 reviews)); "Some good coworkers." ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 43 reviews)); "Poor Management Assistance when needed on live calls" ((in 32 reviews)); "Low salary compared to others companies" ((in 19 reviews)); "No benefits whatsoever" ((in 10 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

What Atento locations have received the highest employee ratings?

Prado , Belém , Feira de Santana , Belo Horizonte

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Atento

Atento reviews

3.3

56% would recommend to a friend

(470 total reviews)

Dimitrius Oliveira

52% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

470 reviews

2.0

Sep 2, 2015

Hostile

Social worker graduate

Recommend

Business Outlook

Pros

Good pay, Flexible hours, close location.

Cons

Bad atmosphere, hostile enviroment. There was always drama of some sort.

4.0

Aug 21, 2015

Atento Call Center NW Parkway

Universal banker

Recommend

Business Outlook

Pros

A decent place to work.. A great starter Job for some one fresh out if High school or going to college..

Cons

Can't easily switch between campanes.. " meaning if you work for the Bank and you want to switch to Orbits its very very hard to do if not impossible...

3.0

Aug 21, 2015

Great company with young and collaborative employees

Project manager

Recommend

Business Outlook

Pros

Atento is a great company and a great first job. A company who manage so much people, has social responsibility and is able to receive diverse has to be recognized by your good Job. Great project control methodology.

Cons

Due to its size Atento has a tendency of not recognizing people and to trate all employees as Telemarketing people without ambitions. Departments as IT are part of the business but you don't receive business guidance. Company is not fair when you are leaving and may wait for legal processes instead of doing their responsibilities in order to pay less to the former employees.

Viewing 448 - 450 of 470 Reviews

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Jobs at Atento

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Hostile

Atento Call Center NW Parkway

Great company with young and collaborative employees

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