Item: Atento
Rating: 3
Author: Former employee - Human Resources Manager

Question 1

Is Atento a good company to work for?

Accepted Answer

Atento has an overall rating of 3.3 out of 5, based on over 13,412 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Atento to a friend and 42% have a positive outlook for the business. The best reviews about Atento have been left by employees working as Especialista De Marketing, Gestor De Clientes and Especialista Em Atendimento Ao Cliente II.

Question 2

Does Atento pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

Question 3

How satisfied are employees working at Atento?

Accepted Answer

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Atento 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Atento?

Accepted Answer

Operador De Telemarketing (1437), Atendente De Call Center (661), Teleoperador (361), Operador De SAC I (291), Supervisor (251), Analista (225), Operador De Telemarketing Receptivo (201), Atendente (187), Operador (155), Asesor Telefónico (115), Agente De Atendimento (108), Customer Service Representative (107), Telemarketing (96), Especialista Em Atendimento Ao Cliente (95), Analista de atendimento (93)

Question 5

What are the pros of working at Atento according to real employee reviews?

Accepted Answer

"good pay and i like it" ((in 28 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Buen clima laboral, horario flexible" ((in 13 reviews)); "Some good coworkers." ((in 8 reviews))

Question 6

What are the cons of working at Atento according to real employee reviews?

Accepted Answer

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 30 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 11 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

Question 7

What Atento locations have received the highest employee ratings?

Accepted Answer

Prado, Belém, Feira de Santana, Belo Horizonte

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