Atento reviews

3.3

56% would recommend to a friend

(470 total reviews)
avatar

Dimitrius Oliveira

52% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Apr 14, 2014
Recommend
Business Outlook

Pros

Awesome support and a fantastic team to work with. I loved my team and I loved working for this company. I learned so much and my supervisor was amazing!

Cons

The pay was not matched to the amount of work that we were doing.

4.0
Mar 13, 2014
Recommend
Business Outlook

Pros

Atento provided a flexible job schedule; was truly very family orientated. Great group of people to work with. Good team efforts and also assistance. Allowed me to learn how to manage and control my emotions toward working with people in live situations.

Cons

Trainings were limited. opportunities for growth were available but it was more who you knew than how you preformed.

4.0
Jan 16, 2014
Recommend
Business Outlook

Pros

Flexibility in the hours, opportunity to learn call center business logic, there's a will for constant improvement.

Cons

Really big company which means sometimes there's too much bureaucracy. Salaries might be a little under the market's average.

Viewing 466 - 468 of 470 Reviews

Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.