Atento reviews

3.3

56% would recommend to a friend

(470 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

470 reviews
2.0
Nov 17, 2024
Recommend
Business Outlook

Pros

It's a job. Monday through Friday.

Cons

Pay is borderline minimum for the amount of work. Overworks employees. No sense of direction. Management caters exclusively to clients disregarding teams needs. Numerous feedback meetings without any action being taken on topics brought up. I had fellow agent be promoted and demoted to team lead at least 4 times in the span of 2 months and she was the only one who did things right. The team lead before her disappeared on a suspicious sick leave for more than 6 months. Would not recommend if you had other offers.

Viewing 46 - 48 of 470 Reviews

Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.