Atento reviews

3.3

56% would recommend to a friend

(471 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

471 reviews
2.0
Jun 24, 2023

Harassment and retaliation

Anonymous employee
Recommend
Business Outlook

Pros

Pay is not bad, you will not get fired ever because company doesn’t like to pay time served in the company.

Cons

I suffered harassment from my direct boss, this boss was recording private conversations with clients and employees. This person wanted my position for her former couple, so another position was offered to me without going through any process. I said no and that was enough for my boss to harass me every single day. I talked to HR and my accusations were a joke to them. HR told my boss directly what I said and it was worse. My boss held meetings with the team planning how to go against me and telling everyone not to talk to me. I quit however I am still suffering from this person’s harassment I can see in my personal media sites that she is trying to stalk me. Not only she is a legal danger to the account by recording client conversations without authorization but definitely this person has issues of letting things go. If I continue seeing this behavior from her I will definitely will legally proceed. For me it was by far the worst experience of my life.

4.0
Jun 17, 2023
Recommend
Business Outlook

Pros

Buen equipo. Desafiante. Buen nivel de agentes. Equipo internacional. Formacion constante.

Cons

Salario base SMIG. Actualmente, no hay muchas opciones de ascenso. Nada que añadir, en general es una buena empresa para esta cuidad.

Viewing 136 - 138 of 471 Reviews

Glassdoor has 13,418 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.