Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jul 17, 2013
Recommend
Business Outlook

Pros

Good Pay. Nice products and frequently receiving cute new items. Benefits are ok but very expensive.

Cons

-No appreciation from the company, DM's, RM's etc -Short time frames to complete tasks with minimal hours causing a stressful environment for all staff. -Expect too much from their part time Sales Leaders. -Targets are way too high to receive bonus on most months -Running 2 hour segments with goals and having to reach a 60% success rate each week. If you don't reach it you are questioned and they are always trying to make you write up action plans for everything! -Having to do the same redundant reports but in multiple different ways all in one week. Who has time for this -Making us pressure all the associates before their shifts with chat ins -DM's not following up with their managers then holding them accountable for stuff they never taught them! Absurd!! And demeaning. -DM's rarely come in and coach and mentor you. When they do come there is little appreciation if any, it's all about what you COULD be doing as opposed to what you have done! -DM's don't really ask for feedback or interact with Co Managers therefore leaving them feeling unhappy and unappreciated. -Being Micro-Managed on EVERYTHING by company and DM's! No freedom to use thought leadership! -Mixed messages on the direction they want you to go in. Focus on conversion, no focus on trans, no focus on ADS, not today focus on your demo goals, no work on your UPT! We are only 1 person here! Perhaps if we were supplied extra sales lead support. This leads to lack of motivation on both Managers and team and if they only knew how SM's were unhappy - it would be an eye opener! This company is by far one of the worst companies I think I have worked for! It's starting to feel like torture just getting through the day.

1.0
May 20, 2013

Sales Lead For Over a Year

Recommend
Business Outlook

Pros

*Company sends candy to appreciate associates *Scratch cards for doing well in a contest *Fun associates

Cons

*The pressure of this job is NOT worth the pay *Feels horrible to have to tell the associates the same thing a thousand times and pretend like its new information. "OK! lets focus on conversion!... "now last week we focused on conversion! But this week we will focus on conversion!... Alright guys! we need to bring up this conversion!" *Floor-sets on MANY major holidays (Christmas eve, Mothers day, super bowl Sunday) *Their "life-work balance" is an absolute lie. *Cheated out of breaks *The focus on conversion will make you hate children that come in with their parents (heaven forbid if someone has to run to their car for their coupons!) *You can do amazing at sales for months on end, but be burned at the stake for a bad week *Greatly un- accomplish-able goals. *Even if you are great... you are still bad at SOMETHING *One word. "Coaching" *Call in shifts

1.0
May 7, 2013

Unorganized racist!

Recommend
Business Outlook

Pros

You have a job and it smells nice.

Cons

There is no room for growth. Management only promote other management and/or friends of friends, especially if you are the right color. Minorities(includes homosexuals) are treated like slaves and looked down on by management. Corporate is not much different. The push for sales so that they can get their bonuses and look at you like you are worthless.

Viewing 112 - 114 of 11,190 Reviews

Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.