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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      32% would recommend to a friend

      (2,400 total reviews)
      avatar

      Michael Hansen

      41% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Feb 4, 2024

      Mixed Bag - Supportive Colleagues but Lackluster Strategy

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Supportive Coworkers: One of the standout aspects of working at Cengage Group is the fantastic team camaraderie. Colleagues are not just coworkers but a supportive community, creating a positive work environment. - Opportunities for Growth: The company offers opportunities for professional development, allowing employees to enhance their skills and advance in their careers.

      Cons

      - Lack of Strategy: Unfortunately, the company's Achilles' heel lies in the senior management's lack of a clear and effective strategy. The absence of a cohesive direction leads to confusion and frustration among employees, impacting overall morale and productivity. - Communication Challenges: The communication from the top down needs improvement. This is especially frustrating because Sr. Leadership spends A LOT of time communicating with the company but they don’t say anything meaningful. Clarity in organizational goals and transparent communication about company decisions would greatly benefit the work atmosphere.

      avatar
      Cengage Response
      2y
      Thank you for taking the time to leave a review about your experience. It is great to hear positive remarks about your former colleagues and I am pleased that you felt there were plenty of opportunities for growth and development. Although the education industry is one of constant change, our strategy of delivering affordable high-quality materials to students remains the same. We are focused on transforming our operations to ensure efficient and impactful delivery amidst the evolving market landscape to ensure we can sustain and accelerate this growth going forward. Regarding communication, creating opportunities for transparent, candid conversations is a top priority for me and the entire executive team, we look to do this through our First Fridays and departmental town halls. I welcome you to reach out to me directly to discuss ideas or additional feedback on how we can continue to improve these conversations in the future. Thank you for your feedback and more than 10 years of service. Best, Michael Hansen, CEO
      5.0
      Feb 2, 2024

      Great Company

      Sales
      Recommend
      Business Outlook

      Pros

      Great company to work for!

      Cons

      Not enough Market share in K-12

      Viewing 307 - 309 of 2,400 Reviews
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      ReviewsCengage reviews

      Glassdoor has 2,597 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.