Cengage reviews

3.0

34% would recommend to a friend

(2,396 total reviews)
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Michael Hansen

43% approve of CEO

27% positive business outlook

Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 18, 2025
Recommend
Business Outlook

Pros

Work from home, excellent benefits, flexible with schedule.

Cons

Increasingly greedy due to demands from private equity firm, implemented new ordering systems which are unbelievably broken and have made customer facing positions a nightmare, sales continue to plummet along with company morale but they just squeeze harder, expect more, and tell you to be happy with what you get. Meanwhile if you're in a senior position you're probably on a chopping block. Layoffs got so out of hand they stopped sharing them. Business outlook bad. Feels like a sinking ship, not that anyone cares as long as the bottom line stays in tact.

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Cengage Response
8mo
Thank you for sharing your perspective and for your more than three years of contributions at Cengage Group. We know that system changes and organizational adjustments have been challenging, and we are working hard to improve our ordering platforms and customer-facing processes so they better support our teams and customers. These transitions take time, but addressing them is a top priority. As a for-profit company, we have a responsibility to optimize results for our shareholders, just as most retirement and 401(k) funds invest in companies like ours with the expectation of sustainable returns. At the same time, we recognize that our long-term success depends on the talent and dedication of our employees. That is why we emphasize inclusion and belonging hand in hand with a merit-based culture, guided by our Credo: we are responsible to and for each other. We value your feedback as we continue to strengthen our operations and culture, and I want to thank you for your commitment during this period of change. — Michael Hansen, CEO
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Glassdoor has 2,592 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.