The executive leadership teams (both old and new) seem to be having difficulty accomplishing three things:
1) How to transform into a fully digital company in the 21st century
2) How to allocate existing resources and personnel to affect this transformation
3) How to communicate with employees
Over the past 2-3 quarters in particular, CL has tried multiple reorganizations and title/department changes. Work from home/remote options have been cancelled with the rationale that productivity increases when people work together in the same room (note: CL has employees across the US in multiple time zones, as well as Canada, Australia, UK, etc.) They have conducted many meetings (with VPs and managers flying all around the country) to "discuss" these reorganizations where many words are spoken but no actual information is conveyed. They have also created several new managerial positions but no backfill to compensate for the rate of attrition and few opportunities if you are not already in management.
The results at the daily grind level are more people leaving, projects/deliverables running late, customers not being contacted by sales/customer service, and low morale.
