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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,463 total reviews)

      Paul Brown

      52% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      2.0
      May 14, 2025

      Poor Working Conditions But It's Fun (to me, at least)

      Team member
      Recommend
      Business Outlook

      Pros

      Pretty fun work to be honest. I like making drinks. There's always something to do, so the shifts go by fast. I mostly do closing shifts, and it feels like I'm playing a Papa Louie game. Genuinely, I'd love to do this as a long-term career if the pay wasn't awful. At my location, you can make yourself a drink for free. You can also have a couple donuts on the job. You can take any of the sweets on display home if you're close. Everyone's very chill. Super LGBT friendly workplace. Manager's cool, as long as you do what you need to do.

      Cons

      No benefits, no breaks. Rushes are hell and we're always understaffed or out of something. Sales are always doing good, but they never give raises. There's cameras watching you all the time. It's creepy as hell. It doesn't matter if you have a 5 hour shift or a 10 hour one, they are NOT letting you sit on the job unless you hide from the cameras in the bathroom or the back. Yes, bread is free, but you have to pay for every other ingredient if you wanna make yourself a sandwich or hash browns. When you close, they get mad at you for leaving any later than 9:15. But then they give you all these tasks that you can ONLY do after a specific time. The only way to leave early is to ignore their rules and do everything early.

      2.0
      May 14, 2025

      Turnover For A Reason

      Crew member
      Recommend
      Business Outlook

      Pros

      Never really gonna get fired unless you're actually incapable

      Cons

      Owner is rude and pressures lower management to be hostile to employees All labor laws are being broken No overtime pay I worked for multiple years and never even tried to use "pto" They will yell and scream at you but if you decide to argue your side you will be told to not be disrespectful

      Viewing 34 - 36 of 13,463 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,032 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.