Tier 2 Apple Athens - Tier II Agent TP Employee Review

1.0
Mar 22, 2017
Recommend
Business Outlook

Pros

- They pay every month - They pay you during the training period

Cons

- they make 1 month contract and above - Kpis impossible to reach - Piers not polite - The present of the people that stayed after 1,5 year is less than the 20% of the project. Voluntarily or not - several clients have opt out from Teleperformance services for the bad service that is the result of bad treated employees -Employees are only numbers

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TP Response
7y
We are sorry to learn about your experience. We aim to provide employees a fun and comfortable working environment. We also make sure to provide competitive income and equipped them with tools in order for them to provide excellent customer service experience. Please share this feedback with us http://bit.ly/TPHR-Form so that we can properly investigate. Thank you.

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5.0
Jul 8, 2026
Recommend
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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