If you want to be successful, this job is not for you. Management will probably not listen to any of your concerns or address any issues, ever. They cannot keep front desk people to save a life. There is literally always a new face up front. There is absolutely no communication between anyone besides through email. Most all waxers Besides maybe 1-2 of them will all gossip constantly about one another over literally nothing. The waxers constantly talk badly about management, front desk, and all other waxers. this is a VERY negative environment. They will schedule 3 people to work on a very slow day and then other days when the books are slammed you will be the only person working. Training is brutal, I heard one of the trainers said “If you don’t make your waxers cry during training you aren’t doing your job.” There is no room for growth and if you do so happen to receive a promotion every single waxer will be out to get you, leaving pots empty, counters dirty, knowing you work next and gossip about you, attack you personally. Again, ANY CONCERN YOU BRING TO MANGEMENT WILL NOT BE ADDRESSED. Management will only contact employees through email and trying to schedule a face to face interaction is nearly impossible, you will have to wait weeks. There is hardly ever management on the floor while you are working. Training is not thorough and they set you up to fail. They brag about high pay and high tipping scales but Its a complete lie. You would have to work here for at least 5 years to get To the pay scale they brag about, you’re better off elsewhere I promise. They will mess up your paychecks not once, not twice, but three times a least. You won’t even get PAID what you are SUPPOSED TO. And you constantly have to check to make sure they pay you correctly. During my time here I watched 4 people quit (waxers) in a month. Probably 10-15 different front desk people came and left in less than 6 months. Turnover is an understatement. The company stands for empowering women but at this location I can assure you that is NEVER the case. Please do yourself a favor and do not work here!!!!! You can do better.
