employer cover photo
employer logo
employer logo

Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
avatar

Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Aug 29, 2016
Recommend
Business Outlook

Pros

Closed on Sunday's. A few paid holidays (more than most storage facilities). Nobody over your shoulder 24/7.

Cons

Only 30 min. lunch. To have a Saturday off during peak season must use PTO day. Must be a salesman and with that said be prepared to lie to push higher insurance or more expensive lock. Deal with daily complaints of price increases. Clean outdoor units in the heat and or cold and if your DM can wipe any form of dirt from the wall, you fail. YOU will perform all maintenance with a few exceptions. You will have a cell phone (stays at store) so you can clean and perform maintenance all of your 8 hour shift until somebody calls but you better stop immediately and rush to the office to stop the clock because you only have 10 minutes to call them back! I felt so horrible taking advantage of trusting people looking for a place to store their property.

5.0
Aug 29, 2016

Assists Manager

Recommend
Business Outlook

Pros

Sunday's off, Great benefits

Cons

We work alone a lot instead of having 2 people at each site

1.0
Aug 26, 2016

Once was a great company...

Recommend
Business Outlook

Pros

Once this company had some great pros but they have loss who they once was. Only pro I can give is steady work hours but please understand that they do not want to pay any overtime if you have to stay over to help a customer you have to make up that time later in the week.

Cons

Work all Friday's, Saturday's, and Monday's Work alone most of the time Have to deal with angry customer over rate increases Have to force people to buy insurance they don't want Have to make people do Google reviews in office to help make the company look good Very expensive health insurance Company is very greedy

Viewing 3004 - 3006 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.