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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,404 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
4.0
Feb 18, 2016

Asst. Manager

Anonymous employee
Recommend
Business Outlook

Pros

Flex work days can be set up with site manager. As I only want 2 days a week this works well for me. There are many locations so if a person would want to transfer or just work more hours it could bee arranged.

Cons

I feel somewhat micromanaged. Having many years of experience dealing with the public and in the self storage business itself I do feel confined in scope of decision making.

5.0
Feb 17, 2016
Recommend
Business Outlook

Pros

+Live and evangelize a positive work culture that most companies have just left on mission statement board somewhere. +Work Life Balance at all field operational levels. +A business who listens to and responds to the front line employees. +Pay is fair in my experience. +Job is fun. Yes storage is fun. +Your input is required. Yes your opinion matters and be ready to share it. +Highest standards in the storage industry. Our product is superior. +ESS has embraced technology that Blockbuster could have only dreamed of. +Company is genuinely striving to improve all of its processes and attempting to avoid complacency. Never have I encountered a company that sent my son a gift card for Christmas because his Dad worked hard and I couldn't do that without his support. Mind blown. The values and ethics of this organization are above reproach in my experience thus far. If there are 10 companies in all of retail who treat employees with the respect and appreciation Extra Space does, I might call you a fibber. Over 3000 employees, almost 1400 locations and market cap into the billions. Would make you think its a giant Machine who chews employees souls to generate profit. Not at Extra Space. I drank the "Kool-Aid" and it's good. Better yet it is real. Come join me and find out. We need good people like you to take our next steps into a bright wasabi green future.

Cons

-I wished I had discovered this industry, and specifically this organization a long time ago. That's it. Anything else that I may not be find completely to my liking is really superfluous and would be me reaching to find something that is displeasing. When you are treated well, what can be that bad?

5.0
Feb 17, 2016

Good Place to work

Recommend
Business Outlook

Pros

Great work/family balance with the hours you work, higher then expected pay for the job, off every Sunday, upper managers generally seem interested in staff problems.

Cons

I don't have any complaints about it, I love it here. but it's not for everyone. A lot of cold calling people who signed up online but only had a passing interest in a unit or just shopping around for now, a lot of cleaning and not a lot of customer interaction if you came from standard retail.

Viewing 3130 - 3132 of 3,404 Reviews

Glassdoor has 3,454 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.