Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

83% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (712) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 310 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 223 reviews)); "Benefits are great and you get Sundays off." ((in 195 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 143 reviews)); "Management is great and always there to help." ((in 85 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 49 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 26 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 25 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 8 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Rio de Janeiro , São Paulo , Jequié , Curitiba , São José dos Campos , Marabá , São José do Rio Preto , Praia Grande , Sairé

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,406 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,406 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,406 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews

5.0

Jan 12, 2025

excellent work environment

Assistant store manager

Recommend

Business Outlook

Pros

Great work environment to grow up

Cons

for me there is not cons, I accepted and understood that we have to work saturday

5.0

Jan 11, 2025

Great place to work

Site manager

Recommend

Business Outlook

Pros

Great Company to work for. You are respected and can voice opinions with no judgement. Upper management actually listens to what you have to say. You are set up for success and there is support throughout the district whenever necessary. I truly feel valued and an important part of a team.

Cons

When we are short staffed, you tend to work alone at times until we find applicants to hire. It is generally a temporary situation.

Extra Space Storage Response

1y

Thank you for your thoughtful feedback and your dedication over the years! We're happy to hear you feel valued and supported in your role. We understand the challenges of being short-staffed and remain committed to addressing them quickly. We appreciate your kind words and will continue working hard to maintain a positive and supportive environment.

5.0

Jan 11, 2025

Open Communication

Site manager

Recommend

Business Outlook

Pros

Extra Space is a national company and a leader in the storage industry. The large corporate structure provides extensive communication and support in management, technology, employee benefits, learning, etc. They matched employee donations to our choice of charities during the holidays. They provide incentives toward health benefits, and help offset the costs. They provide excellent live Help Desk options with real people to work out computer problems, gate issues, accounting issues, etc. You are not left hanging!

Cons

Staff shortages and single coverage on many sites can be stressful. Meeting the ever increasing metrics requirements while working alone is sometimes difficult.

Viewing 316 - 318 of 3,406 Reviews

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