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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,399 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
5.0
Jan 20, 2015
Recommend
Business Outlook

Pros

Monthly incentives, set scehdule, small groups, company actually cares about their people

Cons

Working in inclement weather.

3.0
Dec 30, 2014

There is good and bad.

Recommend
Business Outlook

Pros

This job is not all that hard to do. You need to learn to deal with customers and know how to deal with conflict sometimes. But other then that, the job is not all that bad. You have decent hours and the workplace is pretty casual. You spend 75%-90% of your time in the office, these people who posted reviews about them spending all their time outside must be doing something wrong lol. I spend 80%-95% of my time in the office and I work for one of the best stores in the division. You should know that you will have a lot of downtime sometimes which makes the day go by slow, so if you like to stay busy alot then you will not like it. You have pretty good training and learn alot about the storage business which is cool.

Cons

Fix Omni, people who work for ESS know what I am talking about. There is no reason for a multi-billion dollar company to have such a crappy computer software system. I know ESS makes a few million dollars a month on CPP so use some of that money to fix it. ESS will honeslty update it,and it will make it worse, (5 and 3 anyone?) I do not like how ESS sells its storage insurance either(CPP), they basically imply that we should tell potential customers that it is mandatory. They never say that out right, but its what they really mean, and its pretty obvious. The salary could be better, either make the incentive bonus better or raise the hourly rate. Also about 75% of the last 20 or so reviews on Glassdoor are fake for ESS. They might respond to me saying that real employees are posting these, and that very well be true. But most likely a District Manger or someone is pressuring lower employees to wright a "good" review.

1.0
Dec 9, 2014

Buy shares, don't work here! That will pay you better!

Anonymous employee
Recommend
Business Outlook

Pros

The corporate office looks nice. The company is definitely growing. The cream rises to the top so if you make it to upper management, you will earn 10 times the average employee!

Cons

Management doesn't trust the employees. Office culture is ultra conservative. The pay and benefits are below average and the only people that tend to matter to the executive team are themselves and their fellow shareholders. FYI - HR sent an email out about a month ago requesting employees to go leave positive reviews of the company on glassdoor so be wary of the recent reviews. When you first start working for Extra Space, you may get a 10 minute "get to know you" interview with the CEO. That is all the time he will ever have for you or any other employee who isn't an executive or in his inner circle. The politics at this company are ASTONISHING! I have never seen anything like it! AVOID LIKE THE PLAGUE!

Viewing 3289 - 3291 of 3,399 Reviews

Glassdoor has 3,449 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.