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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,399 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,399 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Dec 9, 2014

      Innovative company with limited growth.

      Corporate office employee
      Recommend
      Business Outlook

      Pros

      Innovative and challenging work. There are always opportunities to learn new things and build your personal skill set. Work life balance and flexibility are key reasons I'm still with the company. They offer flexibility that cannot be beat.

      Cons

      Very limited career growth, raises are capped at 10% of your salary. HR red tape is detrimental to individual departments trying to keep their talent satisfied. The benefits are far too expensive for what you get. Look into buying a personal plan before you enroll in ESS benefits program, you will find a better price.

      4.0
      Dec 6, 2014

      Above Average

      Assistant manager
      Recommend
      Business Outlook

      Pros

      You work in an office environment so you're pretty much relaxed and can socialize with co-workers to pass time, but there will be A LOT of time spent on the phone. You get to meet some interesting people working here - customers and employees. Feels good to know that you helped a customer in an emergency situation (you will get a lot of these). Higher management really value their employees here, and listen to any suggestions you may have.

      Cons

      The pay could be better. I wish we got paid commission on certain products or higher bonuses were given. You have to complete these annoying online training classes, a total of like 400. Even though you're title is an Assistant Manager, you don't have any delegating abilities because EVERYONE (except the Store Manager) is an Assistant Manager. You will get hundreds of complaints from customers regarding rent increases and auctioned off units; so you have to have a thick skin about this.

      5.0
      Dec 3, 2014

      Work Hard, Play Hard

      Division vice president
      Recommend
      Business Outlook

      Pros

      Extra Space is a growth oriented company that continues to stay focused on their people being the number one asset. They offer continued training and advancement opportunities for individuals who have the skill, passion and drive to do so. The company looks for high energy people which make the work environment fun and rewarding.

      Cons

      Compensation and benefits are decent, but the benefits cost more than average.

      Viewing 3292 - 3294 of 3,399 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,449 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.