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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,398 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 15, 2014

      Low Pay, lot of responsibility

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Great people to work with most of the time. You only work 40 hours a week, and it is rare to have overtime.

      Cons

      Covering other people's stores they leave you no notes on. Too competitive against other stores in same district. Low pay for the amount they are making (a lot).

      1.0
      Sep 15, 2014

      I wish I hadn't wasted the best years of my life here

      Customer service and sales agent
      Recommend
      Business Outlook

      Pros

      Sales Bonuses, free pizza, candy, coffee, pop, nice co-workers, good technology, the customer's are great! If you can turn your brain off at the door, keep your mouth shut and smile, do everything they tell you to do, you'll be fine.

      Cons

      Very limited career advancement opportunities, sales bonus matrix is skewed in the companies favor, the stretch goal is extremely difficult to achieve because so many factors are out of your control. Bonuses are taxed at 40% to make matters worse. Very small annual increases, the work is monotonous, TL's micromanage everything, and cross the line into your private life, terrible communication, I hear more info from peers than from managers. TL's like to keep you in the dark about stuff, favoritism, you must be positive at all times, pointing out anything wrong, or will be misconstrued as "negative" and will get you fired.

      4.0
      Sep 15, 2014

      Hard work but rewarding

      District team lead
      Recommend
      Business Outlook

      Pros

      Advancement opportunities are available for those who work hard and stand out above the rest. You can quickly advance through the company. Majority of District managers are fair and understanding but expect you to give 110%. Compensation is fair especially if provided with an apartment. The day to day operations of the store can be hard work and very stressful but rewarding when goals are met and advancements are made.

      Cons

      Work every Saturday, there has to be an opening before you can advance and some employees get restless waiting for their opportunity.

      Viewing 3331 - 3333 of 3,398 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.