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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,398 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Sep 9, 2014

I sometimes wish I had passed away in my sleep than have to go to work lol.

Anonymous employee
Recommend
Business Outlook

Pros

Covered parking area, working by yourself sometimes. Getting a day off during the week to apply to and interview for better career opportunities. Monthly incentive bonus, its not much but it's something.

Cons

Error prone software, everything you do is scrutinized, we have meetings and they tell you it's ok to do something, but a month later you have to explain why you did the thing they told you it was ok to do. Inept lazy site managers. Pay is pretty crummy considering , I am cutting locks, being a janitor, selling merchandise, renting storage units, making delinquency calls, making unnecessary follow up rental calls, calling/harassing reservations and leads 5 times in 3 days. The incentive bonus.... The sites where the manager lives on site don't pay for rent, electricity, heat or water, but get 35% off the top of the monthly incentives. Only 4 paid holidays, they whine if god forbid some reservation shows up 5 minutes to close on a holiday, and the person than proceeds to make 2 more additional reservations and you have to show them all the units until they finally decide on the unit they want, and by 6:45 pm on memorial day you finally get to leave, but have to explain why you were there 45 minutes past closing time.

5.0
Sep 5, 2014
Recommend
Business Outlook

Pros

ESS is committed to promoting from within. If you are willing to learn you will have opportunities for advancement. You are basically your own boss. Lots of freedom when it comes to scheduling.

Cons

The pay is only so-so and the medical benefits are not good. if you actually need to use them you better have several thousand dollars on hand for your out of pocket expenses.

3.0
Sep 2, 2014

Good for people who want to work in retail or sales

Anonymous employee
Recommend
Business Outlook

Pros

This company pays well considering you only need a GED or high school diploma. If you work hard, you can get promoted.

Cons

They do not tell you that you will be picking up human and animal waste from the property, lots of cleaning, and will be forced to push insurance on customers at the risk of being disciplined.

Viewing 3334 - 3336 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.