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      Extra Space Storage

      Engaged Employer

      Extra Space Storage reviews

      4.2

      83% would recommend to a friend

      (3,398 total reviews)
      avatar

      Joe Margolis

      88% approve of CEO

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.1

      Senior management

      4.1

      Career opportunities

      3.8

      Compensation and benefits

      Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jul 23, 2014

      Never a Boring Moment

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Plenty of customers that need help storing property, and there is variety of work required from cleaning, to sales, and maintaining the facility. This company is very customer service oriented. Also they're very open to suggestions from employees Future growth is planned by adding more facilities across country over the next few years .

      Cons

      Though open to new technology, months or years have been spent correcting problems because of changing the software again, Little opportunity to move up in company, but may see opportunity in relocation. Feeling micro managed these days. Would also be nice if the hourly pay was higher, Pay usually starts at bottom of pay range.

      3.0
      Jul 3, 2014

      Great place to work, but not much opportunity to advance.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      In general, there is a clean, organized environment with good people to work with. Good software programs are used to make the work responsibilities easier. There are many opportunities to learn new things to become a better employee, and good support from upper management to acquire the knowledge and skills for higher-level jobs. There are good company and department parties and activities. There's a pretty good work-life balance.

      Cons

      There's a constant push to shorten deadlines, which can make work too stressful at times. There's not enough recognition for a job being well done. Upper management can be a little too critical about one-time mess-ups. Upper management is not very open to new ideas for improvement. There's not much concern from upper management about work load for the lower-level employees. There have been various instances that a change in a certain process has caused more headache than improvement.

      2.0
      Jun 19, 2014

      What you would expect from a corporate job.

      Assistant manager
      Recommend
      Business Outlook

      Pros

      99% of the time the people you work with area really great people. There is quite a bit of down time if you can get things done quickly. Learn data entry and sales and other useful skills.

      Cons

      Pay, short lunch. Grey area of "requiring" people to purchase insurance plans and meeting quotas. If you are not living on-site or plan on working for 6-12 months to achieve on-site management I wouldn't recommend.

      Viewing 3340 - 3342 of 3,398 Reviews
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      ReviewsExtra Space Storage reviews

      Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.