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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,398 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Jun 18, 2014
Recommend
Business Outlook

Pros

If you like working alone and making money for this greedy company that won't return some of those vast profits down to the people making them, then this is the place for you.

Cons

Worked 2 years as an assistant manager and was told upon first being hired that I would move between 2 sites to assist the managers of those 2 sites. That was not the case of course. Within a few weeks I was working 4 different sites a week traveling all across our district and not being reimbursed for my mileage since the DM/DLS never informed me how the reimbursement worked. Upon discovering this month's later I was told I was SOL on those past months... For some reason I stayed any way and continued to be thrown around the district, working 4 different sites a week. Never getting weekends off and never having the same day off. They then expect you to basically harass your customers to no end with phone calls of some 'new' procedure that they will scrap in a few weeks. The corporate HQ is an embarrassment as they treat their employees like numbers because that is what ESS cares about most. I have never seen a company care so little about keeping their employees happy, but they sure do like to come down on you if one of your hundred different metrics is in the red. The straw that broke the camels back was that I was requesting bereavement and was told that if I could not find someone to cover I would be denied bereavement, I didn't even know they could do that but I guess they can.

4.0
May 29, 2014

Manager

Anonymous employee
Recommend
Business Outlook

Pros

Good management Great 401k plan Very neat and organized in everything they do Everything in this job is hands on and they have great training to help you along your journey

Cons

Basic pay Basic health plan There is a lot of work that you have to split between 2-3 people and sometimes may be a little overwhelming.

5.0
May 4, 2014
Recommend
Business Outlook

Pros

Monthy Bonus based on district ranking. Ability to manage your own day and interact with people. Overall just an awesome company to work for.

Cons

As an on site manager, sometimes you have to deal with customers when you are off for various reasons. However, this is a very small negative for a great company.

Viewing 3343 - 3345 of 3,398 Reviews

Glassdoor has 3,448 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.