Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

82% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (709) , Assistant Manager (564) , District Manager (196) , Site Manager (162) , District Team Lead (123) , Assistant Store Manager (120) , Manager (114) , Property Manager (76) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 308 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 225 reviews)); "Great benefits and Really cares about your opinion." ((in 202 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 133 reviews)); "Management is great and always there to help." ((in 89 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"District managers don't care about sites unless they aren't meeting kpi's." ((in 48 reviews)); "Travel costs, agitated customers, non helpful district team, favoritism, high risk burnout settings" ((in 31 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 22 reviews)); "The DM has favorites and you can definitely tell." ((in 10 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

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Extra Space Storage

Extra Space Storage reviews

4.2

82% would recommend to a friend

(3,398 total reviews)

Joe Margolis

88% approve of CEO

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.1

Career opportunities

3.8

Compensation and benefits

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,398 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 31, 2012

Great place to work! I love it!

Customer service and sales agent

Recommend

Business Outlook

Pros

The trainer is great! She was actually a site manager so she knows a lot from the inside point of view. They train well and do not set you up for failure. The attitude and atmoshpere in the call center is great. When I went in for my interview I heard music playing and saw people smiling and really felt the positive energy. I loved it. Now that I am in training I still continue to see and feel that! The team leads are always coaching and wanting to help all people in their teams. Everyone there wants everyone to succeed! I love working here and hope to stay for a very long time!!

Cons

I cannot think of anything negative to say. The only thing I can think of is that the restroom could be a little closer!

5.0

May 25, 2012

Great Place

Store manager

Recommend

Business Outlook

Pros

It has a Great Work environment

Cons

Bonus structure could be better

4.0

Apr 15, 2012

Great place to work

Anonymous employee

Recommend

Business Outlook

Pros

Positive working environment Team atmosphere Employee recognition

Cons

Long working hours Sometimes too many tasks to focus on

Viewing 3373 - 3375 of 3,398 Reviews

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Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

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Great place to work! I love it!

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