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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.2

83% would recommend to a friend

(3,410 total reviews)
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Joe Margolis

88% approve of CEO

76% positive business outlook

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews
3.0
Dec 3, 2024
Recommend
Business Outlook

Pros

Actual work load is (usually) very small and predictable, lots of free time which is a plus depending on your personality Customers are usually friendly and thankful Management are very accepting and flexible

Cons

Pay is okay-not amazing-, but you can see that your site generates multiple 10s of thousands a month and the pay can feel unfair especially when all the labor is done solo. Anti-consumer practices from corporate (i.e. hiking rates 100+ a month) lead to employees who dont have alot of power dealing with the extremely negative reactions from customers Short staffing that leads to excessive commutes at WAY too many locations to keep track of. Different managers are allowed to have different rules for their locations making the job more difficult than it has to be; too much leniency on expectation variability

5.0
Dec 3, 2024

Awesome company

Recommend
Business Outlook

Pros

I have worked in this industry for 26 years and for Extra Space about 18 months. I love my job and I am secure in the knowledge that if help is needed it is there! The DTL's and DM'S are on the ball and have made the transition easy! You could not ask for a better place to work!

Cons

I cant think of any.... If you like running your property and are good at management then there are no Cons

2.0
Nov 30, 2024

Could do better

Recommend
Business Outlook

Pros

The support through out the stores is awesome, and no matter what store and it's location everyone is trained to do the same thing. Unable to do anything around the schedule 930- 600, and having to work Saturdays ALWAYS, sucks!

Cons

The pay and unable to do anything around the schedule 930- 600, and having to work Saturdays ALWAYS, sucks!

Viewing 463 - 465 of 3,410 Reviews

Glassdoor has 3,460 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.