Does Extra Space Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Extra Space Storage employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Extra Space Storage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Extra Space Storage?

81% of Extra Space Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Extra Space Storage 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Extra Space Storage?

Store Manager (715) , Assistant Manager (564) , District Manager (196) , Site Manager (163) , District Team Lead (125) , Assistant Store Manager (120) , Manager (115) , Property Manager (77) , District Team Leader (66) , Property Accountant (41) , ASM- Assistant Store Manager (31) , DTL (29) , On Site Manager (23) , Assistant Site Manager (21) , Customer Service Representative (19)

What are the pros of working at Extra Space Storage according to real employee reviews?

"Great work life balance and buy" ((in 307 reviews)); "They have a great culture here at Extra Space and do everything they can to support every employee." ((in 225 reviews)); "Great benefits and Really cares about your opinion." ((in 213 reviews)); "Great people to work with and are very helpful at getting you where you need to be sales" ((in 134 reviews)); "Management is great and always there to help." ((in 86 reviews))

What are the cons of working at Extra Space Storage according to real employee reviews?

"Store managers do not get to hire there employees." ((in 47 reviews)); "There is too much flexibility in expectations, leading to major favoritism." ((in 27 reviews)); "Limited holiday paid days off and the holidays that you do work aren’t time and a half." ((in 26 reviews)); "The management definitely plays favorites to certain employees and it's obvious who they are." ((in 8 reviews))

What are employees saying about Extra Space Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Extra Space Storage layoffs and their outlook for job security at Extra Space Storage in 2026.

What are the top reviewed Extra Space Storage locations?

Rio de Janeiro , São Paulo , Jequié , Curitiba , São José dos Campos , Marabá , São José do Rio Preto , Praia Grande , Sairé

Extra Space Storage reviews

4.2

81% would recommend to a friend

(3,413 total reviews)

Joe Margolis

88% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Extra Space Storage has an employee rating of 4.2 out of 5 stars, based on 3,413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Imobiliária industry (3.8 stars).

Reviews by job title

3K reviews

5.0

Oct 5, 2024

Call center guru

Call center representative

Recommend

Business Outlook

Pros

They have great cultural.Management and Leads are so great at making sure you know you are a part of a team. Loved my coworkers. You have all the support you want and need.

Cons

Rate increases. These are one of the hardest things to inform a customer. And when they have their storage unit auctioned. They do not realize this has happened.

5.0

Oct 3, 2024

Best Company for Growth

Sales representative

Recommend

Business Outlook

Pros

Extra Space is one of the best company to work for and for growth opportunities. They really want you to be successful and they provide the extra training to help you be successful. They have an amazing mentor program where they pair agents with a mentor to work one on one to help agents hit their goals and to be successful within the company. They truly care about their Employees and want everyone to succeed. They have amazing benefits and not only do they have PTO (Paid Time Off) they also give you ETO as well. (Emergency Time Off)

Cons

There are no cons that I can think of

4.0

Oct 3, 2024

Great Company to Work For

Customer service agent

Recommend

Business Outlook

Pros

Great company, positive environment, strong community, fun experience

Cons

Inbound call center, Customers yelling at you, monotonous, boring

Viewing 553 - 555 of 3,413 Reviews

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Jobs at Extra Space Storage

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Remote Inbound Sales Representative - $16.00 Hourly + Commission